Effective Date: August 10, 2026
Brenna’s Poop Rescue LLC (“Brenna’s Poop Rescue,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, schedule or purchase our services, communicate with us, make a payment, interact with us through social media, or otherwise do business with Brenna’s Poop Rescue LLC.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
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1. Information We Collect
We may collect information that you voluntarily provide when you request information, schedule services, make a payment, contact us, or otherwise interact with our business.
Personal and Contact Information
This may include:
• Full name
• Email address
• Telephone or mobile phone number
• Service address
• Billing address, when applicable
• Information provided through contact forms
• Other information you voluntarily provide when communicating with us
Service Information
In order to provide pet-waste removal services, we may collect information such as:
• Service address
• Gate, access, or entry instructions
• Property information relevant to providing the service
• Service preferences
• Service frequency
• Appointment dates and times
• Service notes
• Information about pets when voluntarily provided
• Other information reasonably necessary to safely and effectively provide our services
Please do not provide unnecessary sensitive personal information through our website, booking system, or communications.
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2. Booking, Scheduling, and Business Management
Brenna’s Poop Rescue uses Sweep&Go to help manage our business and provide services to customers.
Depending on the features and integrations we use, Sweep&Go may process information such as:
• Customer names
• Phone numbers
• Email addresses
• Service addresses
• Appointment and scheduling information
• Recurring service information
• Service notes
• Customer preferences
• Invoices and receipts
• Payment-related information
• Customer communications
• Service history
• Other information necessary to manage and provide our services
We may use these features to schedule appointments, manage recurring services, communicate with customers, maintain service records, manage invoices, process or coordinate payments, send reminders or notifications, and perform other business and customer-service functions.
Sweep&Go may process information according to its own privacy practices and terms.
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3. Payment Information
Payments for our services may be processed through Stripe or other payment services that we may use in the future.
When you make a payment, the payment processor may collect information such as:
• Name
• Billing information
• Payment information
• Transaction amount
• Payment date
• Payment status
• Email address
• Other information necessary to process the transaction
We do not intend to store your full credit card number, security code, or complete payment-card credentials on our own systems.
Payment information may be processed and stored by the applicable payment provider in accordance with its own privacy policy and security practices.
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4. Information Collected Automatically
When you visit our website, certain information may automatically be collected by WordPress, our hosting provider, website plugins, security services, analytics tools, or other technologies used on our website.
This information may include:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information
• Information about how you interact with our website
We may use this information to operate, maintain, secure, troubleshoot, and improve our website and services.
The exact information collected may vary depending on the WordPress themes, plugins, integrations, and third-party services active on our website.
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5. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small data files stored on your device that may help a website remember information, provide functionality, improve security, understand website traffic, and improve the user experience.
Cookies may be used for:
• Website functionality
• Security
• Preferences
• Analytics
• Website performance
• Understanding how visitors use our website
• Supporting third-party services and integrations
You may be able to control or disable cookies through your internet browser settings.
Disabling certain cookies may affect the functionality of portions of our website.
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6. How We Use Your Information
We may use information we collect to:
• Provide our pet-waste removal services
• Schedule and manage appointments
• Manage recurring services
• Confirm or modify appointments
• Communicate with customers
• Send service-related reminders and notifications
• Respond to questions and customer-service requests
• Process payments
• Provide invoices and receipts
• Maintain customer and service records
• Improve our website and services
• Understand how customers use our website
• Maintain the security of our website and systems
• Detect, prevent, and address fraud or misuse
• Protect our customers, business, employees, contractors, and property
• Maintain business, financial, and tax records
• Comply with applicable laws and legal obligations
• Communicate with you about our services and promotions when permitted by law
We will not use personal information for purposes that are materially unrelated to the purposes described in this Privacy Policy unless permitted by law or with your consent when consent is required.
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7. How We Share Information
Brenna’s Poop Rescue LLC does not sell customer personal information as a business practice.
We may share information with third-party service providers when reasonably necessary to operate our business and provide our services.
These providers may include:
Sweep&Go
Sweep&Go may process customer and service information necessary for booking, scheduling, customer management, service management, communications, invoicing, payments, and other business functions we use through the platform.
Stripe
Stripe may process payment and transaction information when you make a payment through our website, booking system, invoice, or payment link.
WordPress, Hosting, and Website Providers
Our website may use WordPress, hosting providers, plugins, themes, security services, analytics services, and other technology providers that may process information necessary to operate, maintain, and secure our website.
Facebook and Meta
We may use Facebook and other Meta platforms to market our business, share information about our services, communicate with customers, respond to inquiries, and participate in local community groups.
If you communicate or interact with us through Facebook or another Meta platform, Meta may independently collect and process information according to its own policies.
Other Service Providers
We may use additional third-party providers in the future for business functions such as scheduling, communication, accounting, customer management, marketing, website analytics, or other legitimate business purposes.
When reasonably necessary, information may be shared with those providers to perform services on our behalf.
We may also disclose information when reasonably necessary to:
• Comply with applicable laws or legal processes
• Respond to lawful governmental requests
• Protect our rights, property, or safety
• Protect the safety of customers, employees, contractors, or others
• Investigate fraud or unlawful activity
• Enforce our agreements or policies
• Complete a business transaction, such as a merger, sale, acquisition, or transfer of assets
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8. Information We Do Not Sell
Brenna’s Poop Rescue LLC does not sell customers’ personal information to third parties for their own direct marketing purposes.
We do not sell customer names, service addresses, telephone numbers, email addresses, service information, or payment information as a source of revenue.
Third-party services that we use, such as advertising, analytics, social-media, payment, or website providers, may independently collect information through their own technologies and may have their own policies regarding that information.
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9. Social Media and Facebook
Brenna’s Poop Rescue may maintain business pages or profiles on Facebook and other social-media platforms.
We may use social media to:
• Advertise our services
• Share business updates
• Participate in local community groups
• Respond to questions
• Communicate with potential or existing customers
• Share promotions or other business information
If you contact or interact with us through social media, the platform may collect information about your interaction.
Social-media platforms operate independently from Brenna’s Poop Rescue, and we do not control how those platforms collect, use, or process information.
Please review the privacy policies and settings of the social-media platforms you use.
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10. Communications
If you provide us with your telephone number, email address, or other contact information, we may use that information to communicate with you about:
• Scheduled services
• Appointment confirmations
• Appointment changes
• Service-related questions
• Service reminders
• Payments and invoices
• Customer-service matters
• Other communications necessary to provide services you have requested
If we send optional promotional communications, you may request that we stop receiving them.
Service-related communications may continue when reasonably necessary to provide services you have requested.
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11. Children’s Privacy
Our website and services are intended for adults and are not directed toward individuals under the age of 18.
Brenna’s Poop Rescue LLC does not knowingly collect personal information directly from individuals under 18 without the involvement or consent of a parent or legal guardian.
If you are under 18, please do not submit personal information through our website, booking system, contact forms, or other online services without permission and involvement from your parent or legal guardian.
If we become aware that we have collected personal information directly from an individual under 18 without appropriate parental or legal-guardian involvement, we will take reasonable steps to delete the information when appropriate and when required by applicable law.
Parents or legal guardians who believe that a minor has provided personal information to us may contact us using the contact information provided in this Privacy Policy.
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12. Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, computer system, or storage method can be guaranteed to be completely secure.
We encourage you to take reasonable precautions when providing information online.
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13. Data Retention
We retain personal information for as long as reasonably necessary for legitimate business purposes, including:
• Providing services
• Maintaining customer records
• Maintaining service history
• Processing and documenting transactions
• Maintaining financial and tax records
• Resolving disputes
• Complying with legal obligations
• Protecting our legal rights
• Preventing fraud or misuse
When information is no longer reasonably necessary for these purposes, we may securely delete or dispose of it, subject to applicable legal, accounting, tax, and business-record requirements.
Third-party service providers may retain information according to their own policies.
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14. Your Privacy Choices and Rights
Depending on where you live and the laws applicable to you, you may have certain rights concerning your personal information.
These rights may include the ability to:
• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Ask how your personal information is used or shared
• Opt out of certain promotional communications
Certain legal exceptions may apply. For example, we may need to retain information to comply with tax, accounting, legal, security, or legitimate business requirements.
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure.
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15. Utah Privacy
Brenna’s Poop Rescue LLC is located in Utah and primarily provides services to customers in Utah.
Utah law provides certain privacy protections to qualifying consumers and businesses subject to applicable requirements.
Where applicable, we will process personal information in accordance with applicable Utah privacy laws.
Nothing in this Privacy Policy is intended to limit or remove privacy rights that cannot legally be limited or removed.
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16. Do Not Track Signals
Some web browsers provide a “Do Not Track” setting.
Because there is not a universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.
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17. Third-Party Websites and Services
Our website, social-media pages, advertisements, communications, or other business materials may contain links to or integrations with third-party websites and services.
These may include, but are not limited to:
• Sweep&Go
• Stripe
• Meta
• WordPress
• Website hosting providers
• Website plugins
• Analytics providers
• Other business-service providers
Once you leave our website or interact directly with a third-party service, that third party’s privacy policy and terms may apply.
Brenna’s Poop Rescue LLC does not control and is not responsible for the privacy, security, content, or practices of third-party websites and services.
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18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, website, technology, third-party providers, or applicable legal requirements.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
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19. Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or have a concern about how your information is handled, please contact us:
Brenna’s Poop Rescue LLC
Utah, United States
Email: brennaspooprescue@outlook.com
Phone: 801-971-7683
